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Information Technology

Help Desk

The Marist College Help Desk serves as the single point of contact between students, faculty and staff and the Information Technology Department. The Help Desk staff will assist you with your questions, requests and suggestions or route them to the appropriate area for resolution and provide status of your report. You can contact us at (845) 575-4357.

For assistance by:

Telephone: - call 1-845-575-4357 (HELP)

Email: - contact helpdesk@marist.edu

Video Call: - Please email the Help Desk to schedule a video call appointment. Include the times that you will be available.  You will need to have a webcam and your valid (not expired) government issued id or current Marist ID card for verification. 

Information on how to reset your Marist Account password

Hours

UPDATED HOURS - Starting Saturday, May 23, 2020

Due to the Coronavirus disease 19 (COVID-19), the Help Desk has updated their hours and forms of availability.
Monday through Thursday: 7:30am to 10:00pm EDT
Friday: 7:30am to 5:00pm EDT
Saturday & Sunday: 10:00am to 2:00pm EDT
(Emails, Fax, and Voicemails only)
All support will be handled by phone, email, fax, and video conferencing during the hours above as the Donnelly Computer Lab, as well as all on campus computer labs, on campus are closed at this time.  This policy will remain in effect until normal campus operation resumes.