Laptop Protection


Lenovo - T480s, T580, and X1 Carbon supported by Marist College and purchased through the TPU program

  • 3 Year Manufacturer's Warranty included in cost (covers defects or failure of components)
  • Recommended - Add 4th Year to Manufacturer's Warranty AND 4 Years of Accidental Damage Protection
    • T480s,  and T580 cost: $183
    • X1 Carbon cost: $239
  • All repairs performed by Marist ResNet Department in Donnelly Hall by certified Lenovo technicians
  • A ThinkPad loaner laptop is provided for lengthy repairs while the student is on campus


  • 1 Year Manufacturer's Warranty plus AppleCare+, to extend the Manufacturer's Warranty to 3 Years, are included in cost of laptop (covers defects or failure of components)
  •  Manufacturer repairs performed by Marist ResNet Department in Donnelly Hall by Apple certified technicians
  • Accidental Protection is now provided by Apple - See additional information on the Apple website

All other laptops

  • ResNet will diagnose problems to the best of their ability
  • If it is a problem such as a virus or spyware, ResNet can assist the with problem
  • If the problem is diagnosed as a hardware issue the student must contact the manufacturer or vendor where the laptop was purchased.  ResNet CANNOT repair laptops other than Lenovo or Apple.  ResNet technicians are not certified for other brands and it would invalidate the warranty on the laptop


Lenovo International Support

International Warranty Terms and Service

International Warranty Service Locator

Lenovo Technical Support for Italy

The Italian Lenovo warranty number is:
ITALY 900-820094

Locations that can do repair if needed:
Via Rimini 5
PRATO 59100
Tel: 0574-44741

EMPOLI, FI, 50053
Tel: 0571 993355


Apple International Support

Students can get service via an international Apple Authorized Service provider
and for the first year they are covered by AppleCare or not (provided it's not accidental damage).
Or via an Apple Store:
Also they can call international support lines:

Apple Technical Support for Florence Italy

Apple Store for Florence Italy

I Gigli
Centro Commerciale I Gigli
Via San Quirico, 165
50013 Campi Bisenzio Florence
05 5880 3000

Directions and Map

Opening time:
Mon - Sat: 9:00 am to 10:00 pm
Sun: 9:00 am to 9:00 pm